We’re Here to Help — Monday through Friday, 8:30 AM to 5:00 PM EST
Orders, Product Inquiries, or General Assistance:
Email: orders@rhythmhc.com
Phone: (877) 843-6464
Place an Order/General Inquiries: Select option 1
Warranty or Returns: Select option 2
Accounts Receivable
Billing and payment questions:
Email: AccountsReceivable@rhythmhc.com
Phone: (877) 843-6464 Select option 3
Sales Support
Already working with a sales representative? Please contact them directly.
If you need help locating your rep, our Customer Service team will be happy to assist — just have your account number ready when you call.
To access real-time pricing and product availability, please log in to your account on our website.
Step-by-Step Instructions
1. Log into your Rhythm Healthcare account
2. Locate the item by entering the item number in the search bar or by browsing product categories.
3. View availability and pricing on the product page.
Don’t have online access yet?
Email: orders@rhythmhc.com with your account number to request login credentials.
Need help navigating the site?
Call us at (877) 843-6464 Select option 1 for assistance.
How to place an order video guide
Step-by-Step Instructions:
1. Log into your account
2. Add items to your cart
3. Follow through the check out process on each screen
4. Submit your order
5. Email confirmation of the order will be sent as well as tracking once the order has been processed.
Place an Order by Email: orders@rhythmhc.com
Place an Order by Phone: (877) 843-6464 Select option 1
Most orders ship the next business day and are typically delivered within 3–5 business days, depending on availability.
We use third-party carriers and cannot guarantee exact delivery dates. For time-sensitive orders, please call to confirm stock and request expedited shipping.
Real-time availability: log in to your account on our website.
No access yet? Email: orders@rhythmhc.com with your account number.
Need help? Call (877) 843-6464 Select option 1
View the product manuals. Product manuals are listed alphanumerically by item number.
You can also find them at the bottom of the product pages.
For maintenance and cleaning instructions, refer to the product manual or visit the Patient Education Center. You can also find the product manuals at the bottom of the product pages.
We accept returns for manufacturing defects or fulfillment errors. You must obtain an RMA before returning items, and clearly label the RMA number on the package.
Refer to your product manual for warranty information. Product manuals are listed alphanumerically by item number.
You can also find them at the bottom of the product pages.