FAQ Page
Frequently Asked Questions

Please note that Rhythm Healthcare does not sell medical equipment directly to patients. For assistance, please contact the provider that supplied your device.



How do I place an order?
Rhythm Healthcare does not sell products directly to consumers. If you are a patient looking to purchase a Rhythm Healthcare device, you’ll need to work with an authorized provider. For assistance finding a provider near you, please call us at (877) 843-6464 and select option 9.
Have questions about your POC?
Refer to the product manual or visit the Patient Education Center. Product manuals are listed alphanumerically by item number. You can also find them at the bottom of the product pages.
Where can I view pricing and availability?
Rhythm Healthcare does not sell directly to consumers. Rhythm Healthcare products are available exclusively through authorized providers. If you’re a patient interested in purchasing a device, please contact a provider in your area for assistance. For assistance finding a provider near you, please call us at (877) 843-6464 and select option 9.
Where can I find the product manual?

View the product manuals. Product manuals are listed alphanumerically by item number.

You can also find them at the bottom of the product pages.

How do I submit a warranty claim?
The warranty of the product is held with the original provider. Please reach out to the provider your unit was purchased with for any warranty related questions/issues.
What is the warranty for my product?
To identify the warranty of a product, refer to the product manual. The manuals are organized in alphanumeric order by item number. You can also find them at the bottom of the product pages.
Note, warranty claims are handled through our provider network. Please contact the provider where you purchased the item for assistance with your warranty.
What is your return policy?
For any product returns, please contact the authorized provider or retailer where the item was originally purchased. They are responsible for handling returns and will guide you through the proper steps to ensure a smooth process.